Frequently Asked Questions
Neostore makes it easy to collect and manage customer data, leading to better customer insights and a more personalized in-store experience.
The data collected can be used to set up tailor-made loyalty programs, to communicate with customers in a targeted manner through personalized push notifications and to measure the success of in-store marketing campaigns.
Mobile wallets can be used to simplify the management of receipts and in-store returns by replacing paper receipts with cards integrated into the wallet. Customers can view their purchase history and receipts directly from their phone, reducing checkout waiting time and improving the customer experience.
Personalized push notifications can be used to communicate with customers in a targeted manner by sending them personalized offers, birthday reminders, abandoned carts or upcoming events. Push notifications also make it possible to warn of the arrival of packages in store and to communicate the latest news from the brand.
Personalized push notifications can be used to communicate with customers in a targeted manner by sending them personalized offers, birthday reminders, abandoned carts or upcoming events. Push notifications also make it possible to warn of the arrival of packages in store and to communicate the latest news from the brand.
Tailored loyalty programs can encourage customers to return to stores by offering exclusive rewards and benefits. Loyal customers can thus benefit from discounts on their purchases, personalized gifts or loyalty points which can be exchanged for products or services.
Neostore can help employees be more productive by giving them easy access to the data they need, such as customer purchase history, consents and preferences. This allows employees to get to know customers better and offer them a more personalized in-store experience.
Neostore ensures the security and confidentiality of customer data by complying with GDPR regulations.
Neostore's tools can help sellers learn more about customers by giving them access to information such as purchase history, consents and preferences. This allows sellers to provide a more personalized experience by recommending products based on customer preferences and previous purchases.
Mobile wallets can be used to speed up checkout and reduce customer waiting time by replacing paper receipts with cards integrated into the wallet. Customers can checkout more quickly by presenting their card directly from their phone.
Neostore can help measure the success of in-store marketing campaigns by providing data on customer purchases, push notification clicks, and store visits. This data can be used to evaluate the effectiveness of marketing campaigns and to adjust the strategy accordingly.
