Privacy policy

Publisher identification

The Neostore site (hereinafter “the Site”), accessible at the address is published by the company Neostore SAS (hereinafter “the Publisher”), SAS with capital of 1500 euros, of which the head office is located 17 Chemin de la Croix Chevrot, 69580 Sathonay-Village, France. It is registered with the Lyon RCS under number 892 973 348.

The Publisher can be contacted at the email address


Website host

The Neostore site is hosted by OVH
SAS with capital of 10,069,020 euros
Head office is located at 2 Rue Kellermann, 59100 Roubaix, France.


Collection of personal data

In accordance with the provisions of Law No. 78-17 of January 6, 1978 as amended, relating to data processing, files and freedoms, the user is informed that the Publisher collects and processes personal data, when of connection to the Site.

The data collected is mainly used to make the Platform available, its optimization and its security in order to offer users a service of the best possible quality. Additional data may possibly be collected by the Publisher to enable the proper execution of commercial contracts concluded through the Platform with the user.

The user is informed that he has a right of access, query, modification and deletion of information concerning him, to be exercised at any time with the Publisher either directly on the Site, or by postal mail addressed to 17 Chemin de la Croix Chevrot, 69580 Sathonay-Village, France or by e-mail to the address

The information collected may possibly be shared with third parties residing in the European Union in the following cases:

When the user publishes, in a comment area, information accessible to the public;
When the user expressly consents;
When required by law or in order to cooperate in a judicial investigation at the express request of a holder of public authority;
For the execution of commercial services for which the cooperation of a third party is necessary, particularly in the event that the Publisher chooses to subcontract certain of its services through Third Party Services.

When certain information is mandatory to access specific features of the Site, the Publisher will indicate this mandatory nature when entering the data.

The personal data collected will only be kept for the time necessary to enable the proper use of the Site, prevent fraud and abuse, and meet the legal and regulatory obligations of the Publisher regarding the management of the Site.


The Site may use the “cookies” technique as defined by the CNIL as follows:

“A “cookie” is a string of information, usually small and identified by a name, that may be transmitted to your browser by a website to which you connect. Your web browser will store it for a certain period of time, and send it back to the server…”.

Information from the official CNIL website (

These cookies aim to facilitate user navigation and improve the quality of the service offered by collecting statistical and traffic information.

The use of these cookies is brought to the user’s attention through a banner asking for their consent. If the user consents, this consent is considered valid for a maximum period of 13 (thirteen) months.

If the user does not consent to the use of cookies, the Publisher cannot guarantee an optimal experience on the Site.

The following cookies are used on the Site: Google Analytics, Hubspot.


Respect for intellectual property

All brands, photographs, texts, comments, illustrations, animated or non-animated images, video sequences, sounds, as well as all computer applications which could be used to operate the Site and more generally all elements reproduced or used on the Site are protected by the laws in force regarding intellectual property.

They are the full and complete property of the Publisher or its partners, unless otherwise noted. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the Publisher, is strictly prohibited. The fact that the Publisher does not initiate proceedings upon becoming aware of these unauthorized uses does not constitute acceptance of said uses and waiver of prosecution.

Only use for private use within a family circle is authorized and any other use

ilization constitutes counterfeiting and/or infringement of neighboring rights, punishable by the Intellectual Property Code.

The resumption of all or part of this content requires the prior authorization of the Publisher or the holder of the rights to this content.



The Site may contain hypertext links giving access to other websites published and managed by third parties and not by the Publisher. The Publisher cannot be held responsible directly or indirectly in the event that said third party sites do not comply with legal provisions.

The creation of hypertext links to the Site can only be done with the prior written authorization of the Publisher.

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