Simplify and enhance the customer experience with mobile wallets
As true modern engagement channels, mobile wallets bridge the digital and physical worlds to deliver a seamless, personalized customer experience that drives both loyalty and conversion.
All your cards in phones through mobile wallets.
Loyalty card
Loyalty cards are useful for providing real-time updates on your customers’ loyalty status (points, vouchers, available rewards, etc.).
They are convenient for simplifying in-store identification, earning points, and receiving special offers.
Membership card
Much more than a simple digital card, the membership card provides access to key customer account information (preferences, stores, purchases, services, etc.).
It is also convenient for simplifying checkout identification, tracking purchases, and processing returns without a receipt.
Event tickets
Adding tickets to mobile wallets simplifies and secures event access with quick scanning via QR code or NFC.
These passes also enhance the participant experience with personalized and geolocated push notifications at key moments.
They include links to programs or exclusive content, delivering a connected and engaging experience.
Design, distribute, and manage your passes effortlessly with Neostore.
Design your passes to reflect your brand
With our intuitive design tool, you have full control over the creation of your passes. Whether it’s loyalty cards, event tickets, vouchers, or special offers, you can customize them to perfectly match your brand identity:
- Create and duplicate templates
- Advanced multilingual and graphic customization
- Dynamic field modeling using Liquid
- Real-time design previews
Easily distribute passes to your customers' wallets
Make adding a Wallet card simple and intuitive with flexible tools tailored to your needs:
- “Add to Wallet” button integrated into Neostore forms.
- Customizable web pages for pass downloads.
- “Add to Wallet” SDK for automatic device detection.
- Multi-channel distribution via email, SMS, or secure QR codes.
Boost engagement with push notifications
Stay connected with your users while increasing the impact of your marketing campaigns by sending reminders, exclusive offers, or updates directly to their wallets.
Additionally, Neostore integrates seamlessly with your existing marketing tools like Klaviyo or Salesforce Marketing Cloud.
Automatically update passes
With our administration console, your passes stay perfectly in sync with your marketing campaigns. You can search for and update the information within your passes at any time.
Our platform integrates seamlessly with your existing marketing and ticketing tools to ensure smooth and automated data updates. This guarantees that each customer has accurate, up-to-date information tailored to your communication objectives.
Analyze and optimize wallet adoption
With a clear and customizable dashboard, you can analyze installation rates on Apple and Google Wallet, measure customer engagement, and optimize your campaigns based on the results. These insights help you refine your strategies to maximize the impact of mobile wallets on your business.
Easily identify your customers in-store with mobile wallets
Mobile wallets make in-store identification fast and secure. When a customer approaches a point of sale or an MPOS solution, a push notification is sent to their smartphone to automatically open their loyalty card, coupon, or online order.
The card instantly appears on the customer’s phone, ready to be scanned via QR code or NFC on your checkout terminals.
A proven solution !
The Rossignol case
Rossignol leverages Neostore to enhance its in-store customer experience and strengthen its Direct-to-Consumer (DTC) strategy. With a QR code, customers can easily sign up, add their loyalty card to their mobile wallet, and instantly access their benefits.
Seamless integrations with Salesforce CRM, Cegid Retail, and Salesforce Marketing Cloud enable Rossignol to optimize push notifications and boost conversions both in-store and online.
The Radio France case
Radio France selected Neostore to streamline its ticketing management by integrating e-tickets into mobile wallets.
On the very first day of implementation, over 35% of tickets were digitized into mobile wallets! The results:
- Smooth and quick access to events
- Enhanced ticket security
- Guaranteed customer satisfaction
