Effortlessly collect customer data with an innovative onboarding solution.
Simplify data collection with Neostore, a fast, intuitive, and secure onboarding solution. Designed to meet the needs of retailers, it modernizes in-store customer engagement, streamlines loyalty program sign-ups, and ensures clear and effortless consent management.
Streamline the in-store registration experience
Your existing customers can easily access their accounts with a single click using a secure form accompanied by strong authentication via email or SMS.
For new customers, offer a simple and quick registration process with easy-to-fill forms, whether they’re joining your loyalty program or creating a customer account directly in-store.
Provide your customers with easy and direct access to their accounts in their Wallet
Once the account is created or retrieved, your customers can add their card to their mobile wallet in seconds, providing instant and convenient access during checkout.
Registration forms accessible anywhere, at a glance.
Our data collection solution offers various ways to easily access forms:
- QR codes or NFC in-store: Scan and instantly access the form.
- Unique codes: Distribute personalized access for your campaigns or specific offers.
- Direct online link: Easily integrate your forms into your website or email campaigns.
Collect the customer data you truly need.
Offer your customers a simple and intuitive way to share key information, often difficult to request verbally at checkout, such as their preferences.
These valuable insights help enrich your database and enhance the effectiveness of your campaigns.
Less time, more efficiency at checkout.
With our onboarding solution, in-store teams no longer need to manually input customer information. This reduces the risk of errors and speeds up service, even during busy periods.
Real-time integration of in-store collected data.
All collected data is automatically synchronized with your CRM (Cegid Retail, Salesforce Marketing Cloud, etc.) to ensure centralized and instant customer information management.
Additionally, with Neostore’s intuitive interface, you can monitor the number of wallet registrations in real time through customizable dashboards.
Designed to comply with personal data protection standards.
At Neostore, protecting your customers’ personal data is a top priority:
- Full Compliance: Adherence to data protection standards such as GDPR (Europe), CCPA (United States), and other local regulations.
- Informed Consent: Clear and precise legal terms ensure complete transparency with your customers.
- Secure Double Opt-In: All registrations follow a rigorous validation process to guarantee explicit customer consent.
- No Intermediate Storage: Collected data is never stored by Neostore. It is directly transferred and securely integrated into your existing CRM or ERP tools, such as Cegid Retail, Salesforce, or other compatible solutions.
Customizable forms for effective onboarding
Tailor your forms to your needs with Neostore, the custom-fit onboarding solution:
- 100% Customizable: Select fields tailored to your goals with a layout that reflects your brand identity.
- Intuitive User Experience: A clear and user-friendly design to maximize completion rates.
- Language and Localization Options: Easily adapt forms for your international customers and specific store locations.
A proven solution ! The Zadig & Voltaire case.
The brand aimed to simplify and modernize customer registration in-store by integrating Neostore registration forms directly at the checkout.
Following the deployment of the solution in over 450 ZADIG&VOLTAIRE stores across 19 countries:
- 100% of retail customers are captured via Neostore.
- Attachment rate at checkout: +8 points.
- Significant reduction in email address errors.
- Overall improvement in customer data quality.
Why choose Neostore's customer account registration forms?
Traditional onboarding processes, often tedious and inaccurate, can hinder customer engagement. With Neostore, you benefit from:
- Unmatched simplicity: Fast and easy-to-fill forms, accessible directly in-store or online.
- Real-time account access at checkout: Offer a seamless omnichannel experience by adding the account to wallets.
- Complete customization: Adapt forms to your brand’s image and the local specificities of your customers.
- Maximum security: Your customers’ data is protected and compliant with current regulations (GDPR, CCPA).
